Job Order: 5939
Staff Representative: Tim Jadwin
Position: Sr. Manager, Interactive Project Management
Location: Pennsylvania
Company Summary:
Our client is a marketing agency that helps build healthcare brands that patients, caregivers, and healthcare professionals feel confident turning to and recommending when they are sick, in need, or helping others.
Description:
JOB SUMMARY:
Follows an interactive, video, or fixed-media project from award to completion, assuming responsibility for customer satisfaction and day-to-day management of the engagement. These responsibilities include managing, monitoring, and maintaining the project scope, task timeline, operating budget, required staff/resources, and overall quality of the resulting deliverable. Responsible for support of and compliance with the Flexible Framework and its process and procedures.
DUTIES & RESPONSIBILITIES:
- Value:
- Responsible for overall quality of resulting deliverable.
- Reviews all creative and technical deliverables to ensure all work remains in scope.
- Responsible for creating the project plan, task timeline, and operating budget that supports both our client and client interests.
- Prepares project estimates and statement of work (SOW) documentation.
- Responsible for managing project communication and documenting issues and changes that impact the project.
- Establishes weekly or as needed conference calls/client visits for status reporting.
- Responsible for coordinating/scheduling meetings with project team.
- Consistently communicates with marketing manager to ensure management of client expectations.
- Provide and articulate clear direction for all team activity.
- Serves as in-house contact for engagement based issues/problem reporting and resolution.
- Responsible for customer satisfaction and management of engagement from award to completion.
- Responsible for managing and directing associate delivery managers.
- Performs continual risk assessment, maintaining the risk matrix.
- Determines necessary team allocations.
- Responsible for staff/resources for the overall deliverable.
- Results:
- Mentors delivery managers and associate delivery managers that are responsible for smaller projects.
- Updates the project plan with actual expenditure data.
- Maintains fiscal health of the project by monitoring and managing the project budget.
- Responsible for consistent financial status updates to finance.
- Documents the identification, communication and mitigation of risks associated with the engagement
- Responsible for managing, monitoring and maintaining the project scope and communicating status of scope to team members.
REQUIRED SKILLS & EXPERIENCE:
- Minimum of a bachelor’s degree
- 3-5 years in interactive project management are required
- Experience with technical production is a plus
- Exceptional planning, coordination, management, and communication (verbal and written) skills are necessary
- Must exhibit strong leadership and problem resolution abilities, and must exercise good judgment
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